Refunds, replacements and balance transfers

Refunds, replacements and balance transfers

Opal cards are made to last for years, so before you request a refund consider keeping and reusing your card later, on your next visit or whether there's someone you can pass your card on to. 

Learn more:

• Opal fare adjustments and refunds
• Balance transfers and blocked cards
• Opal refund and balance transfer policy and form
• Opal single trip ticket refund or transfer form
• Opal transactional error reimbursement and transfer form
• Contactless payments reimbursements